Roberts, Jonathan 2010 0-7734-3886-6 364 pages This book is the first definitive, descriptive history of the Charity Hospital System of Louisiana, a story of how poverty, politics, public health, public interest, race, gender, and class, shaped the long history of one of the most storied public healthcare systems in the state and nation, to be published in a single volume. Over a period of more than 270 years, a total of ten charity hospitals were established in different venues of the state and evolved into one of the most celebrated public healthcare systems in the country.
Adjibolosoo, Senyo B-S. K. 1998 0-7734-8350-0 260 pages These essays re-open the debate on certain accepted notions about African economic underdevelopment problems.
Smith, Joseph Wayne 2008 0-7734-5162-5 372 pages This study examines the scientific evidence relating to “abrupt” or “dangerous” climate change and explores the social, political, legal and philosophical significance of this evidence. The authors locate the “climate crisis” within the context of a wider crisis of civilization, consisting of a series of converging threats to human survival. There will need to be major changes to human living and thinking, including an abandonment of the idea that unending economic growth and a philosophy of consumer hedonism are compatible with the idea of an ecologically sustainable society.
Hyde, Mark 2010 0-7734-3727-4 316 pages This book makes an innovative contribution to the field of retirement income security in three distinctive ways. First, it seeks to develop a sophisticated philosophical rationale for the social dimension, in the context of retirement. Such a rationale is frequently implicit in much of the relevant literature, and where explicit, is often crudely developed. Second, it seeks to identify robustly the ways in which specific forms of privatisation promote outcomes that are consistent with the social dimension, whilst acknowledging the possibility of market failure. Third, it seeks to provide an agenda for reform, based on robustly developed normative arguments, and a careful appraisal of the evidence.
Hotz-Davies, Ingrid 2001 0-7734-7463-3 416 pages Offers a text-centered investigation of the basic concerns, modes, and desires in British women’s poetic interactions with the Christian religion. Covers not only the well-known poets such as Anne Bradstreet, the Brontes, and Emily Dickinson, but also many lesser-known ones.
Bissessar, Ann Marie 2008 0-7734-5054-8 284 pages Unlike the existing literature on public sector reform which utilizes the Weberian-control model, a networking system, or performance and results-oriented criteria to explain the cause and context of public reform in the Caribbean, this work applies game theory.
Crow, Thomas 2006 0-7734-5955-3 144 pages Pregnancy rates among teenagers in the United States are substantially higher than among teenagers in other developed countries. This occurs because U.S. teenagers use contraception less than their counterparts in other countries. Over the last quarter-century, programs developed to encourage American teenagers to use contraception have been very limited in their effectiveness.
Nwankwo, Mercy 2023 1-4955-1072-7 228 pages This is an "oversized" (8x10), softcover book.
"The objective of this study was to assess the determinants of occupational hazards and health outcomes, waste management practices and compliance to safety measures in three hospitals--Kibagabaga in Gasabo District, Muhima in Nyarugenge District and Masaka in Kicukiro District--in Kigali City, Rwanda. ...The study adopted a cross sectional design involving both qualitative and quantitative data collection approaches." -From the Author's Abstract
Cutler, Leonard 2008 0-7734-4997-3 372 pages An examination of United States National Security Policy, since the events of September 11, 2001, from the perspective of American constitutional law.
Sicakkan, Hakan G. 2008 0-7734-5032-7 456 pages In contrast to the 1951 Geneva Convention’s purposes, not all the post-1990 national asylum determination systems are devised to help refugees, or merely to test the truths of asylum claims, but also in order to determine asylum seekers’ legitimacy as potential citizens. This book focuses on the conceptual and empirical links between citizenship and asylum and seeks to discover legal and institutional tools for detaching asylum from citizenship.
Sirgo, Henry B. 2004 0-7734-6358-5 264 pages This book explains how environmentalism was firmly established on the political agenda of the United States in the second half of the twentieth century aided and abetted by the efforts of two brothers who were public servants. Making use of the papers Stewart L. Udall and “Mo” Udall in the Morris K. Udall Archives at the University of Arizona also enabled the author to utilize the concept of the political family elucidated by Donn M. Kurtz II in Kinship & Politics (1987), in this case with the focus on two brothers, one of whom served thirty years in the U.S. House of Representatives as the direct successor of his slightly older brother who served for eight years as the Secretary of the Interior. A major feature of the volume is its employment of environmental policy papers maintained at the Edmund S. Muskie Archives at Bates College in Lewiston, Maine.
Osei, Joseph 2011 0-7734-1377-4 456 pages This book constitutes a pioneering project aimed at constructing a conceptual framework for integrating the normative, conceptual, theoretical, and applied aspects of development within mainstream philosophy. The goal is not just to provide a morally sound code of ethics for the guidance of professionals, but to provide ethical justification for social and economic development in Third World countries.
Johns, Nick 2009 0-7734-4695-8 340 pages Explores the issue of trust in relation to the British state under New Labour. The issue of trust was raised most vividly around foreign policy matters, particularly Britain’s role in the invasion of Iraq and the subsequent debate about the validity or otherwise of the intelligence material. From this starting point the stewardship of New Labour is evaluated in terms of the notion of active citizenship and from the perspective of writers working in a range of agencies and policy areas, including health, community development, social security and criminal justice.
Cousins, Mel 2005 0-7734-6036-5 404 pages This book provides a comprehensive overview of the Irish welfare system in comparative perspective. It examines key issues which have shaped the development of the Irish welfare state including the impact of Ireland’s post-colonial position, the role of globalisation and Ireland’s integration into the world-economy, and the respective roles of Irish state and societal institutions. The book places the Irish welfare state in a comparative European context and examines the extent to which Ireland fits into existing welfare typologies. It looks at the key policy areas of welfare support for those of working age, pensioners and children. It outlines the development of welfare systems in each area, describes the current level of coverage in a comparative context and outlines key debates. It also examines key policy issues including public opinion on the Irish welfare state, proposals for a basic income and debates on the privatization of welfare. The book concludes by discussing the possible future directions of welfare policy in Ireland.
De Silva, Nilani Ljunggren 2013 0-7734-4536-6 456 pages Are resources being distributed only to make wealthy elites wealthier? How do the World Bank, the International Monetary Fund, and the World Trade Organization foster a neo-liberal capitalist agenda that promotes wealth accumulation among these elites? The book looks at how this process can be stopped. It argues that resource distribution must benefit the people in a fair and even manner. The previous studies on this issue, mainly from the West, construct discourses and produce languages of poverty, or tribalism, arguing that these are the major factors contributing to civil conflict and underdevelopment. This book tries to look at how these factors can be overcome through responsible resource development.
Dominguez, Roberto 2008 0-7734-5077-7 240 pages This book analyzes how European countries have been able to embark on the integration process and develop regional external relations through the European Union (EU) Community institutions. By defining the parameters of the concept offoreign policy applied to the case of the European Union, the study argues that there is a strong relationship between international crises and the development of the institutions, instruments and practices of EU Foreign Policy.
Meilinger, Phillip S. 2013 0-7734-4465-3 400 pages The Strategic Air Command (SAC) was formed to deter war against the emerging Soviet threat –and to fight and win a war if deterrence failed.
This fascinating history of SAC will weave together six themes shaping the command during its first decade of existence: mission, message, education, technology, intelligence gathering and analysis, and leadership. All of these were crucial but the last is perhaps primus inter pares. General Curtis E. LeMay was the commander of SAC from 1948 to 1957. His leadership and drive were fundamental to the successful evolution of the command.
Borne, Gregory 2010 0-7734-3742-8 360 pages This work outlines an accessible framework for the current and future exploration of a sustainable development. The work explores sustainable development from the global and the local levels of analysis.
Howard-Byrd, Sherlynn Teas'La'Nea 2008 0-7734-5144-7 164 pages This study explores the age and gender discrimination faced by female newscasters and the legal remedies they can employ to rectify illegal termination. The study also evaluates other non-industry cases of unlawful employment practices concerning grooming, dress codes and appearance standards.
Pyvis, David 2007 0-7734-5604-X 260 pages This book examines both the history and intent of youth policy in Australia. It investigates government intervention with youth from colonization through to the post-Federation era, challenging claims that youth policy is of relatively recent origin. A key concern of the book is with the logic of intervention. It utilizes an historical policy analysis to argue that governments in Australia typically seek to manage young people on behalf of the state. The book reveals that youth policy in Australia is not, as popularly imagined, invariably called into existence on behalf of youth. It shows instead that youth policy is often designed for the purpose of making use of youth. The book also maintains that generational interests have influenced the direction of youth policy in Australia. In examining various interventions over the years, it argues that youth policy is often mounted on a perception of youth as both a potential resource of the state that should be harnessed in its service and a problem population that needs to be contained, controlled and disciplined.
Ishida, Suda 2007 0-7734-5493-4 196 pages This book focuses on the news coverage of an environmental movement against the construction of Pak Mun Dam – a political and environmental conflict that lasted nearly twelve years in Thailand. This book examines how the environmental movement was perceived and portrayed by four influential Thai daily newspapers – Thai Rath, Matichon, The Nation and Bangkok Post. Combining the conceptual frameworks of global environmental movements and news construction, this study views the role of local news media based on the dynamic discourse of glocalization. The author proposes that through their routine process of news construction, local news media institutions work as conduits or “glocal conjunctures” between the local and the global. Under various intra- and extra-organizational factors and circumstances, local media has the power to link global meanings to local environmental discourse.
Taylor, Kenwyn M 2011 0-7734-1525-4 516 pages This work argues that when leaders are aware of the interaction of leadership, social entrepreneurship, and economic management, they are more likely to succeed when guiding Caribbean countries from economic crisis to recovery.
Tipper, Karen Sasha Anthony 2016 1-4955-0518-9 64 pages Examines the parallel lives, beliefs, and artistic principles of Charles Baudelaire and Edgar Allan Poe, with an analysis of representative verse of Poe from the viewpoint of Baudelaire as he undertook the task of artistic comparison. There is no denying, however, that both men did indeed possess superior analytical minds, extensive knowledge, and an extraordinary vocabulary, and in describing Poe Baudelaire could have been describing himself.
Stanton, Jr., Samuel S. 2010 0-7734-3868-8 252 pages This work examines the effect of renewable natural resource scarcity on ethnic conflict. Determining how renewable natural resource scarcity affects ethnic conflict requires multiple levels of inquiry. First, is there a relationship between renewable natural resource scarcity and ethnic conflict? Second, if this relationship exists how do scarcities translate into ethnic conflict? Third, does the framework established have evidentiary support in particular cases that can be considered?
Corgan, Michael T. 2003 0-7734-6992-3 300 pages This study provides a long overdue examination of a critical sector of the international politics of one of the world’s most politically and economically advanced states. It also provides a model or basis of comparison for other small states on how they might shape their own security policies in the larger world. Among the distinctive features of this work is a discussion of the development of an indigenous vocabulary, with words based on Icelandic saga literature, by which the most complex issues of superpower security affairs could be discussed in a national debate. A key point examined is the growth of an indigenous security expertise. The creation of a parliamentary commission and its output led to a dialectic with the Foreign Ministry that produced an informed debate on security issues in a country of about only a quarter million people. This dialectic suggests a model for development of policy making expertise by other small states.
Arwine, Alan 2011 0-7734-1393-6 376 pages This study argues that an emerging politics of identity is gradually replacing the politics of interests that has traditionally dominated the political arena in advanced industrial societies. It updates the literature on new political cleavages with a perspective that emphasizes both national patriotism and sub-cultural defense, and backs up its analysis with a large body of evidence concerning ongoing political conflicts.
Smith, Joseph Wayne 2013 0-7734-4535-8 462 pages This book discusses several important topics. Firstly, the book analyzes the limits of tort law; the problems with Australian law on the negligent failure to disclose medical risks and the merits of no-fault compensation schemes. Then it studies the importance of the elimination of medical error and the adoption of sound and comprehensive risk management principles; apologies and open disclosure in medicine. It also discusses the relationship between expert evidence and medical malpractice litigation.
Loo, Bernard Fook Weng 2005 0-7734-6093-4 264 pages The traditional understanding of strategic stability, as a condition wherein adversarial states refrain from waging a strategic war, is in the first place flawed as it conflates the concept with the wider issue of causes of war, it places too great an emphasis on arms racing and crisis management, and it has focused too much on nuclear strategy. This study situates the concept directly with the phenomena of accidental or inadvertent wars, and proposes an understanding of strategic stability as a condition wherein policy-makers do not feel pressured into knee-jerk decisions concerning the use of military force. This study proposes a framework of conventional strategic stability. It includes a geographic and strategic cultural milieu that frames the processes by which policy-makers and strategic planners identify and assess the threat posed by potential adversaries. It directs attention away from armaments to other military-strategic factors such as interpretations of strategic doctrines and intelligence and early warning processes. Finally, drawing from the Clausewitzian politics-war paradigm, it focuses on how domestic and external political conditions provide clues as to how and why strategic stability either maintains or fails, because decisions for war are ultimately political in nature.
Smith, Joseph Wayne 2009 0-7734-4808-X 320 pages This work provides an examination of the scientific evidence of rapid climate change, offering suggestions on combating the crisis to policy makers. The authors show how our thinking must be transformed in order to avert catastrophe.
Chen, Kevin 1992 0-7734-9833-8 272 pages Using 1960-1988 cumulative survey data from the National Election Study, this study identifies four basic dimensions of political alienation; uses regression and algebraic decomposition methods to examine the increases in alienation and decline in voter turnout; probes the relationship between the two; examines the sources for the decline in turnout.
Tesfaye, Aaron 2008 0-7734-4864-0 292 pages This work contributes to the scholarship on the link between environmental degradation and conflict challenges faced by the Nile Basin countries by investigating determinants of collective action. The study will be useful to national leaders in crafting a new Nile River Agreement, and policy makers and scholars involved in water issues.
Jones, David R. 2001 0-7734-7426-9 176 pages This book makes both theoretical and empirical contributions to three prominent areas of interest in the field of political science: identifying the causes of legislative gridlock in our national government; the debate over effects of divided government; and concern over increasing polarization of political parties in America. By incorporating the institutional factors of the Senate filibuster and the presidential veto with partisan factors of party polarization and the proportion of seats held by each party, the work articulates a precise theory about when gridlock is likely to occur. Contradicting many prominent accounts, this theory suggests that divided government does not affect gridlock once party polarization and party seat division are taken into account. It conducts a rigorous set of empirical tests which suggest that the author’s theory offers a significant improvement over existing models. The study helps the reader to better understand the conditions under which policy stability and policy change, carries important implications for political scientists contemplating future research, and for government reformers.
Veal, Don-Terry 2005 0-7734-6182-5 124 pages This book contributes to the literature on Public Finance and Urban Politics. It takes two normative ideas in the realm of academic debate and applies them to the case of Rockford, Illinois. It is concerned with the financially consequential areas of public policy, urban economic development and urban political economy. The principal elements of social equity and productive efficiency are described, examined, and used as a framework for evaluating whether public officials faithfully reflect distributive equity priorities in their limited discretion over revenue allocations.
Corona, Gabriella 2012 0-7734-2905-0 260 pages This essay owes its significance to a carefully constructed case study. It examines environmental policies in one particular city, Naples, Italy. But it shows events that could happen anywhere. Re-establishing the cycle of nature through recycling is an exceptionally difficult task. These authors show how the people of Naples attempted to establish environmentally sound policy initiatives by considering all possible solutions. After much deliberation they opted for more efficient methods of waste disposal.
The waste disposal issue in Naples has been at the center of media attention. It raises questions about whether Italy is threatened by a garbage crisis. Taking cues from other countries, Naples discovered that it could incorporate aggressive measures to reduce its waste. The events described in the book start in Naples but extend to Italy and Europe as well.
The two authors of this book are an environmental historian and a waste management expert of international standing. They engage in a straightforward and serene discussion, resulting in a one-of-a-kind work that leaves bias and ideology behind. The complexity of the issue is a result of the speed at which modern society has developed.
The book addresses the inability of the ruling classes to keep up with its frenetic growth rate. Northern and Southern Italy answered the problems of waste disposal in different ways. Hence the need for a debate on the real problems posed by the management of collective property and environmental resources. In conclusion the authors look at future prospects and suggest practical solutions.
Bissessar, Ann Marie 2012 0-7734-2610-8 416 pages This book focuses on the field of policy implementation in various countries across the world. The book tries to capture the way various policies are implemented in countries such a Chile, Finland, Australia, Jamaica, and Trinidad and Tobago, West Indies. The book features the writing of the top academicians of public policy. The book tries to unravel whether the challenges facing policy makers across the globe are similar or if there are essential differences in the policy implementation in these countries. The factors and obstacles that confront the processes of implementation in different countries are identified, analyzed, dissected, having their limitations exposed. The issues being considered are the stages involved, whether it’s a top-down or bottom-up approach, the clarity of the definition of goals, and the relationship between goals and outcomes. The book is essential reading for those who want to understand the causes of policy failure in a different context.
Bennett, Scott 1996 0-7734-8770-0 392 pages This is one of the most comprehensive introductory texts ever written on quantitative research methods for the study of public affairs. It is relevant to research methods in traditional disciplines such as political science, political economy, public administration, public policy, government relations and international relations. The entire research process from conception to analysis and reporting is covered in detail.
Bennett, Scott 1986 0-88946-205-4 376 pages Provides students with a verbal description of the quantitative research process, with only limited and selective use of the formal symbolism of mathematics and statistics. Intended for use in year-long introductory courses in political-science quantitative research methods. Also relevant for courses in public administration, public policy, law, and international relations.
Duhon-Ross, Alice 1999 0-7734-7964-3 308 pages The authors of this book are committed to providing information that will stimulate thinking and create a desire to change of the course of the educational infrastructure in an effort to save students who may be lost due to their life circumstances, such as lack of access to the technological equipment needed to help them develop appropriate skills to participate in the current classroom setting, and the difference in the background and life experiences of the ‘have-nots'.
Hope, W. Martin 1997 0-7734-8437-X 356 pages In this study of relief and recovery efforts in South Carolina after the Civil War, the emphasis is on people, and in particular on those people who seem to be excluded from, or barely mentioned in, the conventional studies of the era. By delving deep into the primary source material of the period, this study allows readers to discover an expanded past, one that for the most part has remained as 'hidden history.'
Dacey-Groth, Camilla E. 2009 0-7734-4739-3 184 pages This study discusses representations of slavery in post-civil-rights fiction and film as reflections of public policy and opinion concerning race in the United States. These texts and films are used to discuss the twentieth-century historiography of slavery, tying together popular culture and historical studies to important political and cultural events and trends.
Patterson, Alan 2008 0-7734-4804-7 288 pages This book examines how governments deal with the problem of how science can achieve the objective of developing wealth-creating technologies, and at the same time solve the problems for people and the environment that such technologies cause, by evaluating the role of science in policymaking in Britain.
Brown, Margaret Phipps 2000 0-7734-7893-0 188 pages Examines the dynamics of abusive relationships and the role of firearms in violent acts, in an attempt to assist policy-makers and NCHIP in facilitating the most effective response to domestic violence. The research was conducted by faculty in the Criminal Justice Department at Marshall University as part of a continuing commitment to education, training, and research about domestic violence. Included are a literature review, analyses of primary and secondary data collected, and recommendations for policy and training.
Fife, Brian L. 1997 0-7734-8725-5 146 pages This in-depth empirical examination of city versus metropolitan school desegregation is a significant addition to the literature on school desegregation policy. Chapter headings and topics include: The Supreme Court and School Desegregation Since 1896; Segregation and Poverty; Residential Segregation; Assessing the Status of School Desegregation (in-depth analysis of Indiana schools, political culture, electorate); City and Metropolitan School Desegregation (in four cities, two metropolitan areas, Jefferson County Public Schools); School Desegregation in the Hub; Racial Balance, Enrollment Patterns, Population Trends in the Boston Public Schools; A Metropolitan Remedy for Desegregating America's Public Schools; Notes and Bibliography.
Aideyan, Osaore 2012 0-7734-4086-0 180 pages There have been many books written about the issue of poverty in Africa. Most of them look at failed policies and criticize what does not work. This text looks at what does work, and outlines how to implement these effective policies. The question of credibility and strategic behaviors in institutions of poverty reduction is an area that needs to be addressed adequately and the author attempts to deal with it in a pragmatic way.
In the academic literature on designating effective institutions of poverty alleviation programs and policies in sub-Saharan Africa, it is rare to find direct assessments of the success of particular social policies and programs. In country after country, one is much more likely to see research on the failure of poverty reduction programs. Very often, contributors to the literature gravitate towards the presentation of raw numbers and figurers indicating that these policies and programs have failed and thus call for the discontinuation of such policies. Curiously, the most straightforward questions that many people outside of the development circle seem to want answered – such as, on what criteria are these conclusions reached, or what particular policies and programs have made a dent in poverty, are less popular in the discipline. This study focuses on the preconditions for success in poverty reduction programs. It proposes a framework which incorporates a mixture of social and political, as well as economic relationships, which these programs embody.
Using evidence from original surveys of two micro-finance programs in Southern Nigeria, this policy evaluation study attempts from the standpoint of institutional and social capital theories to accomplish two goals: first, to fill the gaps in the literature by developing an evaluation framework emphasizing institutional design features and a strong network of relationships which lower costs for beneficiaries and providers; and second, to provide critical input for the policy task of designing effective institutions of poverty reduction programs.
Amantana, Vivian 2012 0-7734-1606-4 208 pages This work examines the plight of street children in Ghana and the insufficiencies of government programs designed to assist them.
Amutabi, Maurice Nyamanga 2010 0-7734-3907-2 752 pages This book examines the economic history of Kenya from the colonial period to the present, integrating historical methodologies with those of anthropology, economics, education, geography, history, political science and sociology. the book covers topics that have been ignored by previous texts on economic history of Kenya, such as women, indigenous people (Ogiek), pastoralism, irrigation agriculture, livestock, fisheries, religion, community-based organizations (CBOs), NGOs, education and information and communication technology (ICT).
Liu, Leo Y. 2004 0-7734-6414-X 251 pages This book offers an understanding of the background – both the deep historical background and the more recent political, economic, and cultural background – to the events of the last four years in Taiwan. It also offers an understanding of the unfolding of relations between Taiwan, China and the United States for many years to come. One of the most important points of this book is the range and depth of its coverage. The essays are not simply concerned with political and economic policy issues, but also cultural and lifestyle issues on a macro and micro level as well as matters of a comparative legal and historical nature. The collective analyses of the issues raised in these essays should provide long-term guidance for an understanding of the many ramifications of the Taiwan experience and Taiwan’s relations with the world.
Rodgers, Mark E. 1999 0-7734-8198-2 624 pages This study traces the history of the Confederate veteran pension system in Virginia, tracing all relevant state laws that had an impact on Confederate servicemen and their families. Another of the main goals was the development of information on all Confederate veterans and their widows who have received Virginia pension payments. This study will interest state regimental historians, American historians, policy-analysts examining state benefit programs, genealogists, individuals interested in the Civil War, librarians and archivists seeking access to the original veteran pension applications in the Virginia State Library's Archival Department in Richmond, state and Federal-level decision–makers examining the strengths and weaknesses of state-designed, -administered, and –implemented social programs, those interested in the policy process, and researchers interested in the destiny of the military loser. Includes photographs.
Wauzzinski, Robert A. 2003 0-7734-6627-4 304 pages Dwelling House is a savings-and-loan bank located in the inner city of Pittsburgh, called the Hill. This study chronicles its forty-year fight on behalf of Hill residents and others to increase home ownership and reverse urban decay and crime. Dwelling House shows how the marriage of ethical principles with a more holistic social philosophy can deeply transform urban America.
Laybourn, Keith 2002 0-7734-7085-9 262 pages This study addresses the three major aspects of Britain's discriminatory approach to women's employment laws which were domestic service, broad unemployment and the links between voluntary bodies and the British state
Effeh, Ubong 2008 0-7734-5149-8 380 pages This interdisciplinary critique is an attempt to move the debate over Africa’s economic plight beyond the traditional focus of ‘externalities,’ informed by the author’s belief that the region will only develop if critical attention is focused on its core impediment. The author proposes a way forward based on the oft-forgotten human rights instrument. In doing so, the discourse transcends the realms of economics into the domain of law - with its traditional emphasis on rights and obligations.
Ulloth, Dana 2024 1-4955-1251-7 168 pages This is a softcover book.
"Now that the birth rate or fertility rate in the United States has begun a downward trajectory, we must step up. We must first understand that a child is an economic unit as well as the perfect reproduction of its parents. We must understand that children have changed from being an economic asset to an economic liability, making cost a major factor for the drop in fertility. We must consider the hard economic realities of childbearing and the consequences of allowing the nation's population to disintegrate. Finally, we must realize that adjusting our capitalistic system to compensate for the forthcoming crisis is not a socialistic impulse but a hardheaded attempt to preserve the private enterprise system and the democratic republic we all love by ensuring that customers and employees are available to meet forthcoming demands." -Dr. Dana Ulloth ("Preface")