About the authors: Dr. Mohammed Salleh is currently the managing director of a well known executive training organization in Singapore. He has written numerous scholarly articles on supervision and management. He has extensive experience in supervisory positions and has served as a university faculty member teaching management. He is one of the Commonwealth’s leading experts on training and supervision and a Fellow of the Royal Society of Arts.
Dr. Donald Grunewald has extensive experience as a faculty member and administrator in American universities. He served for twelve years as president of Mercy College in New York and is currently Professor of Strategic Management at the Hagan School of Business at Iona College. He has served as a consultant with corporations and non-profit and government organizations. He also has written extensively on management topics for academic and professional journals and is the author of twelve books, including The Complete Book of Management (co-authored with Dr. Sol Shaviro) published by The Edwin Mellen Press in 1998. Dr. Grunewald is a Fellow of the Royal Society of Arts and other scholarly organizations in the United States and United Kingdom.2001 0-7734-7484-6
This study demonstrates that over and above the increasingly complex and difficult tasks that supervisory management staff have to deal with, they also have to act as ‘mini personnel managers’ in their own right. The study focuses on the basic functions and related techniques as well as human relations for effective supervision. It also discusses the supervisor’s role as leader, communicator, motivator, trainer, and administrator. It delineates future perspectives of the changing environment facing supervisors, and strategies for supervisory success. The study includes practical examples, blending conceptual, functional, and human relations insights and skills.